C Space

TOP

C Space is a customer insight, strategy, and innovation agency. They help businesses build strong customer relationships by using research, consulting, and communication methods. They also run online communities for companies to gather customer feedback and insights. My role was to redevelop a mobile app for the ladder. Though launched, the app lacked branding and a cohesive UI. I overhauled the user experience (prioritizing users, not developers) and built a design system for scalability and client-specific theming, making it ideal for Fortune 500 companies.

Project:

Mobile app

Role:

UX/UI

Agency Parner:

Glow.

The app

Login presented a branded client theme, like McDonald's in our MVP. Users then participated in surveys, polls, and discussions, generating valuable research data for C Space. To incentivize participation, users received rewards after each activity.

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Client themes

The UI struck a balance: consistent enough for universal functionality yet flexible for full client branding. It seamlessly transitioned between light and dark modes for both iOS and Material 3 design systems.